"Product was melted twice. Im in Texas so I do understand that happens here in the summer. I was offered a store credit which i’m also cool with but the issue is that ive written them back asking how to use the store credit but there’s been no reponse. The customer service with Nest is always top notch and quick so Im surprised at this."
Overall rating: 4.6807513 / 5 from 639 reviews.
AI Generated Review Summary
This Pumpkin Chai Luxury Candle offers a cozy autumn ambiance with a delightful blend of wild pumpkin, spicy masala chai, cardamom, ginger, and cinnamon. Customers appreciate its beautiful color and impressive throw, while the seasonal fragrance is highly praised. However, some find the aroma overpowering.
Summary topics
- Fragrance Throw (3%): Customers highlighted the impressive throw of the candle's fragrance, making it a great choice for filling a room.
- Pumpkin Chai Scent (6%): Customers loved the Pumpkin Chai scent, describing it as their favorite fall scent and perfect for the season.
- Candle Color (3%): Customers appreciated the beautiful color of the candle, with many expressing their love for it.
- Seasonal Fragrance (10%): Customers expressed appreciation for the great seasonal fragrance, which was mentioned multiple times in the reviews.
- Overall Scent (55%): A substantial number of customers loved the scent, describing it as great, wonderful, and fabulous.
Review topics: ["color","feels","packaging","scent","fragrance","aroma","quality","shipping","size","gift","customer service","price","looks","jar","container","candle","box","blend","design","pumpkin chai","fall","burn","nest","pumpkin","throw","spice","vibe","ambiance","home","addition"].
Review highlights
- "Pumpkin Chai is my favorite scent." —
- "Great scent and fabulous color" —
- "I love this candle- the scent, the color, the jar." —
Reviews
Candle is unusable - disappointed and angry
"I received my order today and the wax was melted and the wicks were not usable. I have left voicemail messages and sent an email to customer service and have heard nothing. Very disappointing."
"I ordered this and the winter chai. Both candles are defective and wont burn properly, the wicks have all shifted making the burn uneven and a fire risk when lit. I take great care of my candles by triming the wicks and have never seen this happen before! Very disappointed in the quality of these Nest candles."
Nieces loved them!
"I bought two of these sets as housewarming gifts for two of my adult nieces. I knew they would love the Pumpkin Chai scent, and they did. They were also absolutely thrilled with the variety of candle, diffuser, and hand soap. I ordered these on short notice, so I paid extra for overnight shipping, but they arrived timely, so I was happy. These sets are gorgeous for anyone, and the rich pumpkin, Autumn-y fragrance is so welcoming!"
Very disappointed
"The candles came in melted and ruined. I’ve tried to contact customer service twice but have not had an emailed response."
"I brought this candle a year ago. It is something about the pumpkin scent that I like. I must say that I have purchased three more."
This scent puts me in the fall mood
"I love this reed diffuser. Such a great scent and not overwhelming. Great addition for my bathroom."
"Great product. Fast delivery!"
"I need to refunded for this purchase. Attached are pictures. It was melted. I picked up from the porch immediately after delivery."
"I am a pumpkin spice girly but this one wasnt for me. It wasnt bad just not for me"